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AR100 & DUET Single Line Voice Logger


Overview

One Line Standalone recording system AR 100, ARTECH brand new product, is the single line voice logger for analog line or digital handset.

ARTECH AR100 support SDCard as storage media instead of HDD.ARTECH AR100 will guide you to the configuration, records searching, live monitoring and playback of the phone conversation.


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¡@Features| Diagram | Application | Specifications | Brochure
 
Features

Evolution of Digital Recording
All new AR series multi-channel recording system has made a change to the history of digital recording. Most of telephony recording systems you see out there at the market are built on industry-based computer with several voice recording cards. They are often taking huge spaces and pricy which result a big gap for non-business consumers. However, telephony recording system should be popularized to all levels of consumers at reasonable price and is an ultimate tool for any organization.

Modern Technology in Digital Age
Everything is digitalized and is transferable to any computer. Store the data either in hard drive or DVD for better storage-life. Send a copy of your recorded data via email is also a great way to confirm the detail of your phone conversation.

All-in-One Design
The all new AR series multi-channel recording system is an all-around telephony recording system. The system has built-in hard drive which allows all-day recording without turning the PC. Standard rack case provides you the convenience for both mounting in rack cell or just place in desk; whichever is perfect for your needs

Recording All-Around
Records each line’s incoming and outgoing phone number, start date and time, and talking duration and all-time recorded data. Build-in Caller-ID for incoming callers (even if your PBX does not have Caller-ID services included), AR series recording system still provide you the Caller-ID function.

Station Management Detail Recording
Supports SMDR (Station Management Detail Recording). AR series multi-channel recording system can pull reports to show the origins of each call to distinguish each station’s activities.

Instant Monitoring Calls
Administrator allows to viewing all lines?activities and instantly monitoring calls by the PC.

Non-recording Numbers
System can assign a special number; or a station number for non-recording purpose.

Secured Recording
All recording records are secure recorded for the highest security purpose. Only the authorized person who uses our recording software can retrieve the recorded data. Otherwise, the data is not playable even if anyone steals it.

Recording Declaration
User can pre-record your Recording Declaration for declaring the caller that this call is being recorded. This declaration will automatically play when the call is connected.

Meeting Recording
AR 120 can be use as a meeting recording by manualy or set automaticly trigger by voice.

Bigger Storage
Can use 32G SD card records up to 2300 hours.

More Backup Options
You may connect to pc using the USB cabel provided to backup your data hard drive, then burn onto a DVD.

Multi-Function Smart Search
Smart Search makes easy to lookup your needs. It automatically filters out the most in-appropriate recorded data for you by entering part of the incoming/outgoing caller numbers, station number, caller id, date and time and talk duration.

System Logger
System Logger creates logs of every action such as user login/logout and data recording/retrieving/editing/deleting. These actions will accurately save to System Logger. You may analysis users?activities by this logger such as who’s doing data processing or doing any setting.

 
Diagram


1 USB PORT 16 FAST FORWARD
2 DV 5V 17 RECORDING
3 LINE PORT 18 FAST REVERSE
4 PHONE PORT 19 PAUSE
5 PLAY MESSAGE (DUET ONLY) 20 PLAY
6 HANDSET LINE 21 STOP
7 VOLUME + 22 PAGE DOWN
8 VOLUME - 23 PAGE UP
9 HANDSET 24 BACK
10 SOURCE PHONE 25 RECORDS
11 SOURCE MICROPHONE 26 SD CARD
12 SET 27 LCD DISPLAY
13 MICROPHONE 28 ANSWERING MACHINE (DUET ONLY)
14 DELETE 29 SPEAKER
15 EARPHONE    

Analogue Line connection diagram

Digital phone connection diagram

 
Applications

Trading Firms / Financial Institutes
The most common arguments and complaints between trading firms and financial institutes is the misunderstanding during calls which often create company's trouble and lost of profit. To avoid these troubles, a telephony recording system is needed to resolve problems. Use AR series recording system to record all of your calls can resolve any argument or complaint by retrieving past recorded data. Then use this proof to analyze the responsible rights.

Police Station
Records all incoming calls for further reference including calling date and time, caller id and conversation records. Combine with AM2000 Audio Adapter, the interview sessions can also be recorded and be transferred to a PC.

TV Shopping Channel
TV shopping channel provides a gateway to associate with high volumes of call-in customers. In deed, it is a very successful method to make big sales without a doubt. Use AR series recording system to record your high volume calls can improve: a.) order validation and b.) order reference for further purposes.

Customer Service and Call Center
Use AR series recording system can raise your company service levels, improve customer satisfactions, and create better customer relationships for buildup a better profit and customer returning rates. A better recording system can create more interactions between operator and customers. To secure customer's right and provide a better quality of service is what AR series recording system can offer you.

Oversea Company
For oversea companies often experience the difficulties of operating in both sides. Using AR series recording system's remote monitoring feature can reduce boss's work. Instantly connect with oversea company's employer call records provide boss a perfect administrative monitoring to his employer's activities. Bad activities such as chatting calls during work time, not doing business seriously on phone, and bad attitudes from customer service ladies, etc. can be at boss' control at anywhere via Internet.

Purchase Department
Department of purchase is today's companies #2 profit-making resource. To reduce arguments between purchaser and customers, use AR series recording system to record purchasing calls can better ensure the accuracy of the final deals and its process as well as for further training purposes.

Law Firm
Records conversations from law inquires on the phone or personal inquires at the office. With AR series recording system, to email a copy of your previously conversations to your client is just few clicks away. All recorded data can also be educational training purpose.

 
Product Specification
Power Supply DC5V
Power Consumption 200mA
Channel Capacity Single channel (CO line, microphone, Audio In)
Storage Capacity SD card, SDHC Max 32GB (1GB = 72 hrs)
Audio Compression 4 KB/s; 1GB = 72 hrs
Caller ID DTMF, Bellcore FSK, ETSI FSK
Recording trigger On/Off hook, voice trigger (VOX), manual
Audio Replay built-in speaker/ mic, headsets
LCD 1.5
Live monitoring yes
Record format wave files
Dimension 39mm(H)x 145mm(W)x70mm(D)
Weight 165g
Packaging Each unit in 1 carrying box
Size: 525mmx135mmx335mm
Weight: 5.8Kg/AR810, 6.0Kg/AR1610
4 units in 1master carton
Size: 550mmx435mmx385mm (4.3 cu'ft)
Weight: 18.8Kg/AR810, 19.5Kg/AR1610
 
 
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